Terms of Service
Last updated: 12 October 20266
These terms apply to seatwp.com, SeatWP accounts, the SeatWP Seating Map add-on and its licences, and the online services the add-on uses. The service is provided by SeatWP. By creating an account, starting a trial or buying a plan you agree to these terms.
ON THIS PAGE
01Accounts
- You need a SeatWP account (email and password, or Google sign-in) to start a trial or buy a plan. Keep your login details safe; you are responsible for activity on your account.
- The information you give us (name, email, billing details) must be correct.
02Free plugin and paid add-on
- SeatHive Event Ticketing, the free core plugin on WordPress.org, is licensed under the GPLv2 (or later) and works without a SeatWP account.
- The SeatWP Seating Map add-on is also GPL software. A plan gives you a licence key that unlocks the add-on’s online services (Chart Builder access, the online template library, updates and support) for the period of the plan.
03Trial and plans
- The 7-day free trial can be started once per account. No payment is taken for the trial.
- Plans are sold for 1 month, 3 months or 1 year at the prices shown on seatwp.com at the time of purchase. Payments are processed by PayPal.
- Plans do not renew automatically unless the checkout says otherwise. When a plan ends, seat maps you already published keep selling; the Chart Builder and online services stop until you renew.
- Refunds: [STATE YOUR REFUND POLICY, e.g. “You can ask for a full refund within 14 days of a purchase by emailing us.”]
04Licence keys
- A licence key is for your own use on the number of sites stated for your plan. Do not share, resell or publish it.
- We may deactivate a key that is shared publicly, used for fraud, or bought with a disputed payment.
05Acceptable use
Do not use our services to break the law, to send spam, to attack or overload our servers, or to resell the online services.
06Availability and changes
We work to keep the services available but cannot promise they will never be interrupted. We may change or improve the services and these terms; important changes will be announced on seatwp.com or by email.
07Liability
The software and services are provided “as is”. To the extent the law allows, we are not liable for indirect losses, lost sales or lost data. Our total liability is limited to the amount you paid us in the 12 months before the claim.
08Privacy
How we handle personal data is explained in our Privacy Policy.
09Contact
Questions about these terms: info@seatwp.com.
Questions about these terms?
Write to us at info@seatwp.com., or manage your plan and licence keys in your account.